Service Refunds

If, for any reason, you are not satisfied with your service, we will gladly take every effort to make you happy within one week from your service day. We reserve the right to view any service that is unsatisfactory to you, find out the necessary details, and be given the opportunity to correct it by whatever means we feel will be best for the integrity of the hair/skin/nail at that moment in time.

Product Refunds

We use and recommend only professional products. We accept the return of any product with the following requirements: Unopened, original condition, and with a copy of the receipt. You will receive a full refund within 30 days of the original purchase.

Online Orders & Product Shipping

In-stock orders are processed within 24-72 hours of cleared payment, excluding weekends and major holidays. If a product is not in stock /backordered, you will be notified. Once orders are processed it cannot be altered in any way. This includes billing, shipping and product order. Shipping cost on orders are calculated when address is entered at checkout. All online sales can be picked up at the salon or shipped to your home. Currently, we are only shipping inside the United States.

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